Frequently Asked Questions

GENERAL QUESTIONS

Q.  Where I can I find your products?

A.  Check out our Home page for a list of all our retail partners.

Q.  Is my product warrantied? 

A.  Yes, we stand behind our products.  Check out our full warranty here.  If you have any issues with your product, please contact us so we can remedy the situation.

Q.  Are any of your products made in the U.S.A.?

A.  All our Portable Fuel Containers, Drain Pans and Funnels and PnP Spout are made in the USA.  The Briggs & Stratton Smart-Fill Spout is made in Canada.

PORTABLE FUEL CONTAINERS

 

Q.  I’m having trouble assembling or operating my Smart-Fill Spout.

A.   For assistance, check out our instructional video below and remember twist, anchor, push.  If you are still having trouble, please contact us for assistance.

Q.  I followed the instructions step-by-step, but still can’t get the spout to operate. 

A.  Remove the dust cap.  It comes pre-assembled at the bottom of the spout and many people forget to remove it before using.